By booking our villa and doing a deposit you are agreeing to the following Terms and Conditions:
1. You have read, seen the layout of the villa and understood all the information about the villa you are going to book.
2. You understand we are offering you a Self–Catered Villa, and based on this concept the price per day is calculated. Extra services can be provided by a third party for an extra cost, please pay them directly.
What is Self–Catered Villa? It’s defined as self-contained property offering clean, comfortable, furnished accommodation for visitors who are also provided with the means to prepare and cook their own meals.
3. For booking/reservation/cancellation you need to contact the Reservation Dept (9am- 6pm).
4. For Checkin/Checkout or any issues that may arise at the villa, you must contact/phone the supervisor allocated to you via email or Whatsapp. This is to ensure you get the best quick service.
5. For 3 nights stay linen/towels will not be changed. Our price per day is calculated based as a Self catered villa concept. If you want linen and towels to be changed daily we are happy to offer you this service for an extra cost which you need to confirm when doing the booking with us.
6. Check-in any time after 1:00 pm and Check-out is at 11: am please. Defaulting will result in forfeiting your full security deposit. Early check-in or late check-out is strictly subject to availability and will be chargeable by the management.
7. Daily housekeeping service is available between 9: am to 1:pm.
8. On arrival, during the registration process the pending holiday balance is payable in cash along with the security deposit. Walkin Guest need to do full payment on arrival. Please note the rooms will only be accessible once the registration + ID proofs are given and payment is completed as per government rules and regulations.
9. A security deposit of INR 5,000 cash is taken against breakages, loss, theft and damage etc. and is refunded upon departure as long as the villa is returned in the same condition it was given.
10. If you break or dirty or damage anything in the villa. You must fix or replace or pay for it.
12. Once the booking is confirmed for 'X' number of people, no reduction in the price will be accepted if the number of individuals decreases.
13. If an extra individual are found residing in the villa, we shall deduct an extra fee per person from the security deposit for that day. The booking is only for the guests who have paid for the facilities and registered at the time of checkin.
14. No Smoking inside the villa please. You can smoke outside the villa in the garden area or in the balcony. We need the rooms smelling fresh for our next guest. If found we may ask you to leave the premises and security deposit will be forfeited without discussion.
15. You are kindly requested not to play loud music or make loud noise between 10 pm to 7 am as per government rules.
16. Strictly no drugs or illegal substances allowed in or around the villas or any unsolicited business.
17. If there is a power cut only a light and a fan will be operational in every rooms, this backup is provided by an invertor. AC will not function.
18. The management accepts no responsibility for loss or damages of valuables; kindly ensure safekeeping of your belongings in the digital locker provided.
19. Any changes to your booking must be sent via email and confirmed by us. Modification by verbal communication will not be accepted.
SECURE MODES OF PAYMENT:
- This prices mentioned on our website is exclusive of GST.
- 50% booking fee is needed to confirm the booking within 12 hours and is strictly non-refundable.
- These prices are subject to change.
- For online payments done if there is any technical error or price mismatch or double booking in the system/website/third party portals after doing the payment account department will issue a refund within 24 hours.
